Delivery

 

Delivery Times

Our current delivery timeframe ranges from the next working day (Monday–Friday) after placing your order, up to 10 days.

Deliveries take place Monday to Friday, with drivers aiming to begin routes from 7.00am. At checkout, please use the ‘Specific delivery instructions for our driver’ section to note any access details, delivery restrictions, unavailable dates, landmarks or what3words information.

We provide a kerbside delivery service using HIAB crane lorries and will make every reasonable effort to place goods where requested. Final placement decisions remain at the driver’s discretion for safety reasons. In some cases, delivery requests may need to be refused. If you are unsure about access, please contact us in advance so we can advise.

Clear placement instructions help ensure smooth delivery. Provided access is available, you do not need to be present when we deliver. Invoices and delivery notes are posted through your door unless you request otherwise.

If you believe access to your property may be difficult, please refer to our Our Fleet page to review vehicle dimensions and request a small lorry if needed.

We also deliver to allotments. Clear directions are required, and delivery will be made as close to the entrance as possible.

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Delivery Charges

Delivery charges apply to all orders and reflect the combined cost of distance travelled and space taken on the lorry. A minimum order value of £50 applies to all deliveries.

Delivery costs per unit (based on distance by road)

Distance	Cost per unit
0 – 5 miles	£2
5 – 10 miles	£4
10 – 20 miles	£8
20 – 30 miles	£12
30 – 40 miles	£16

For postcodes beyond 40 miles, please contact our shop staff on 01954 212144 for a tailored delivery quotation.

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Disclaimer

Conditions of Delivery – If you request our vehicles to leave the public highway and enter private property, this is done entirely at your own risk. Silverton Builders Merchants Ltd accepts no liability for loss, damage or incidents occurring on private property. By continuing to checkout or signing the delivery note, you confirm acceptance of our terms and take full responsibility for any resulting loss or damage.